AGENDA

One afternoon, fully worked.

A decade of technology shifts and geopolitical shocks has forced every channel programme in the region back to the drawing board.

13:00–14:00
Lunch, registration & networking
14:00–14:15
Invited keynote

Country overview

14:15–14:30
Invited keynote

Regional IT industry and channel overview

14:30–14:45
Invited keynote

Logistics and supply chains — local, regional and global

14:45–15:00
Sponsored keynote

How to finance the expansion of your technology infrastructure, back end and operating systems

15:00–15:15
Sponsored keynote

What is the real value of a channel partner — and can they accelerate it?

15:15–15:30
Sponsored keynote

The fast-changing pace of risk and the emergence of kinetic risk

15:30–15:45

Coffee

15:45–16:00
TRACK A
MSP practice: Evolving managed services to meet new cloud demands and SLA requirements.
TRACK B
APIs and connectivity: Standardizing pipelines to integrate legacy architectures.
16:00–16:15
TRACK A
SLAs and operational expectations: Delivering high availability under shifting regulatory standards.
TRACK B
AI governance: Structuring corporate frameworks for ethical, low-risk machine learning adoption.
16:15–16:30
TRACK A
Vertical expertise: Deepening industry specialization to solve complex niche domain challenges.
TRACK B
Agentic AI: How autonomous AI agents are re-routing standard digital workflows and operations.
16:30–16:45
TRACK A
Cloud security: Addressing vulnerabilities across highly-distributed, serverless environments.
TRACK B
ESM & help desk: Reimagining support mechanisms via integrated omnichannel portals.
16:45–17:00
TRACK A
Hybrid cloud: Integrating distributed local compute and public hyper-scaler architectures.
TRACK B
Automation: Practical hyper-automation and automated provisioning for infrastructure engineers.
17:00–17:15
TRACK A
Data sovereignty constraints: Designing database schemas inside local geopolitical lines.
TRACK B
Multi-cloud cost optimization: Tools and metrics to contain billing spikes in multi-vendor environments.
17:15–17:45
Closing

Fireside chat — what is the channel missing today?

18:00–19:00
Closing

Gala dinner & awards

JOIN US

Be in the room in Dubai, Riyadh or Nairobi this November.

Register your interest as a delegate, vendor or sponsor  or submit a nomination for the CPCA 2026 Awards.